ECNS IT Solutions provides all IT services at a flat rate of only $45 per hour - no matter how advanced the task the flat rate will not change. That includes transportation cost to your home or business location, initial troubleshooting and an estimate. Once an estimate is received and we are hired for the job a minimum of one hour rate is applied, followed by increments of $25 per every half hour.

--- 100% CUSTOMER SATISFACTION GUARANTEED ---

If the problem that the technician was initially called in for has not been resolved – we will not request any type of payment! We work based on 100% customer satisfaction rate, because when you are satisfied – we are satisfied.

Repair services:

Service
Additional info
Suggested repair time
Virus removalMalware, Spyware, Pop-ups, Phishing removal1 – 3 hours
Computer repairSoftware/hardware installation and updates1 – 3 hours
Office hardware and software troubleshootingPrinters, faxes, scanners, copiers1 – 2 hours
Wireless and Wired networksIs your internet slow lately? Let us find out why1 – 2 hours
Computer performance restorationRestore the performance and speed of your computer1 – 4 hours
Computer hardware upgradesSometimes computer hardware updates are essential to keep up with the on growing demand on computer performance and life span1 – 2 hours

Installation services:

Service
Additional info
Suggested install time
Office hardwarePrinters, faxes, scanners, copiers1 – 3 hours
Network and InternetSetup new LAN hardware, or modify existing setup1 – 3 hours

We also provide onsite training with:

  • Internet and e-mail.
  • Download/upload digital photos, music, videos.
  • Basic computer skills including multitasking, creating new folders, transferring files.
  • Advanced computer skills including system backup and restore, optimization, CD burning and any specific topic you need help with that is not included in the list.

JANUARY 1 2010 - June 31 2010 OFFER: NEW CUSTOMERS PAY NO GST (an additional 5% savings over the competitors!)